Privacy Policy
What we collect through this website, why, who processes it for us and the choices you have. Last updated 16 October 2026.
Who we are
This website is run by Arudra Commercial Services, 6th Block, Vivekanadar Salai, Neyveli T.S., Cuddalore District, Tamil Nadu 607801. You can reach us at arudracommercialservices@gmail.com or +91 6382233594.
TODO: add the registered legal name / proprietor name and GSTIN of the business here, as it appears on your registration
TODO: this policy is a plain-language description of how the site works. Have it reviewed by a qualified professional before relying on it
What we collect
We only receive what you type into a form or send us yourself.
- Enquiry, quote, demo and meeting forms: name, mobile number, email address, company name, town, the service you are interested in, your message or requirements, any preferred date and time, and the page you sent the form from.
- WhatsApp, calls and email: if you message or call us, we see your number and what you tell us.
- Technical data: your IP address and browser details are seen by our hosting provider and by Google Fonts when the page loads. We do not build profiles from them.
- Analytics (only if you accept): which pages are viewed and which buttons are tapped (call, WhatsApp, quote). We do not send your name, phone number or email to analytics.
How we use it
- To reply to your enquiry, prepare a quote, schedule a demo or site visit, and provide the service you ask for.
- To keep records of enquiries and customers, and to meet tax and accounting obligations.
- To understand which pages and buttons are useful, but only if you accept analytics cookies.
- We do not sell your details and we do not use them for advertising by third parties.
Services that handle data for us
These are the third parties the website uses today.
| Service | What it does | Data involved |
|---|---|---|
| Web3Forms | Delivers form submissions to our email inbox | Everything you type into the form |
| Gmail (Google) | Our business inbox, where those emails arrive | Form contents and your email address |
| WhatsApp (Meta) | Opens a chat with us if email delivery is not set up, or when you tap a WhatsApp button | Your number and the message you send |
| Render and Cloudflare | Host the website and deliver it quickly | IP address and request logs |
| Google Fonts | Provides the website fonts | IP address and browser details |
| Google Maps | Shows our location on the Contact page | IP address and browser details |
| Google Analytics 4 | Page views and button taps, loaded only after you accept analytics cookies and only if we have switched it on | Anonymous usage events and a cookie identifier |
Cookies and local storage
The site itself does not need cookies to work. If analytics is switched on, we ask first with a banner offering Accept and Reject, and nothing is loaded until you accept. Your choice is remembered in your browser's local storage on this device. You can change it at any time from Cookie settings in the footer.
Google Fonts, Google Maps, WhatsApp and Instagram are third-party services; opening them sends your IP address to them and they may set their own cookies under their own policies.
How long we keep it
TODO: state how long you keep enquiry emails and customer records, for example 'enquiries that do not lead to work are deleted after 12 months'
Your choices
You can ask us to tell you what we hold about you, correct it, or delete it, unless we must keep it for tax or legal reasons. Email arudracommercialservices@gmail.com or call +91 6382233594 and we will respond.
TODO: name a grievance contact person if you want one listed, and add any rights wording your adviser recommends under India's Digital Personal Data Protection Act, 2023
Security and children
The website is served over HTTPS and form data is sent to our inbox over an encrypted connection. No system is perfectly secure, so please do not put passwords or payment card numbers in any form. The site is for businesses and is not aimed at children.
If this policy changes, the date at the top is updated.